Zift Advisory
Supreme is the shopping app for the New York-based skateboarding shop and clothing brand of the same name. This app is available in the App Store and the Google Play Store. It is rated for users of all ages and features in-app purchases via the shopping experience. This app is safe for mature teens.
What is Supreme?
Supreme is the shopping app for the New York-based skateboarding shop and clothing brand of the same name.
This app is available in the App Store and the Google Play Store. It is rated for users of all ages and features in-app purchases via the shopping experience.
Supreme shoppers that are not near a physical store (LA, NYC, Tokyo, London) have the opportunity to purchase the brand’s limited edition releases through the use of the app.
Shopping through the app can be pricey, with exorbitant shipping costs, but many fans are simply happy to be able to snag a coveted item through the shopping app.
Because items are released in limited quantities, and the demand for Supreme products is high, users often experience glitches with the app, due to the site being overloaded.
A common complaint is of payment methods not being accepted, or items disappearing from shopping carts before purchases can be completed, both of which are indicative of items quickly selling out when posted to the app.
Coveted collaborations (such as Vans, Nike, Timberland, Louis Vuitton, Playboy and Dickies) and limited release capsule collections (such as a recent Lacoste partnership) continue to draw consumers en masse.
Supreme skateboards are highly coveted and collected, featuring artists such as George Kondo, Ryan McGinness, Richard Prince and Jeff Koons, among many others, sell out in record time.
Supreme is also known for their pop culture branding, with items featuring photographs by Terry Richardson, and include branded wear with the images of icons such as Morrissey, Lady Gaga, Lou Reed and Michael Jackson.
Once a user places an order, shipping costs are a flat rate of $10 for the lower 48 states, $25 for Hawaii and Alaska, and $20 for orders shipped to Canada; Supreme only ships to the United States and Canada at this time.
Is Supreme safe for my kids?
Parents should be aware that Supreme is a free shopping app for merchandise produced and sold by Supreme stores and is most appropriate for mature teens. Supreme gear is pricey, and users can expect to spend $100+ for a branded sweatshirt, and even more for their limited edition, and highly collectible, skateboards.
Spending expectations may wish be discussed with teens prior to their using the Supreme app.
Additionally, parents should be aware of the strict purchase and return terms for the Supreme app. Items approved for exchange can be exchanged only for online credit. Customers wishing to return items must complete a return form within two days of receipt of shipment, and post return package within seven days of approval.
In addition, items may not be returned to retail store locations, and all items are shipped back at the customer’s expense; original shipping costs are non-refundable. Also important to note is that all orders are final and cannot be changed after submission.
Perhaps the most head-scratching part of the app’s terms are the list of items that can not be returned or exchanged; such items include T-shirts, hats, skateboards, bags, accessories, shoes or sale items. In essence, all sales are final.
Lastly, buyers are out of luck if their shipments is lost, damaged or stolen in-transit, as Supreme releases its responsibility for such cases. Should a shipment not arrive, customers are instructed to file a claim with the postal company handling their shipment.
In essence, customers would do better to wait until they visit a city with a physical retail store, rather than order through the Supreme app. Parents may wish to caution their teens against ordering through the Supreme app, as all sales seem to be final, and if a shipment is lost, they’re out of luck.
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